We support clients in increasing efficiency and the quality of their service by assessments that include the collection and analysis of data, reporting, and advice on a range of aspects of service including project management, training, communication and systems - all of which contribute to improved performance.
Recent and current projects include:
Interim management postings to drive forward progress on key projects – a London Borough, a city, and a joint planning unit.
Devising a methodology to produce an effective action plan for improving the planning service - PAS
Undertaking diagnostic evaluation workshops to help authorities identify barriers to good performance and actions to improve performance - PAS
Reviewing the process of major application determination and identifying actions to improve performance - DCLG/Cabinet Office
Preparing a diagnostic for identifying barriers to the effective delivery of LDFs - PAS/DCLG
Review of alternative ways to provide a planning service - Southwark
Identification of appropriate performance measures for planning - ODPM/POS
Inspection of the planning service at Havering - AC